FAQ

What is Cargopedia?

Cargopedia is an international freight exchange, a website that facilitates the connection between carriers and shippers. In other words, Cargopedia is a website of international cargo transport ads, that helps the carriers find loads to be transported, and the shippers find trucks to carry their loads.

Cargopedia was launched in October 2014. In over 10 years of activity we have exceeded 150,000 registered members, something we are proud of.

If you have never worked on a freight exchange before, please also see How does a freight exchange work?.

Who can create an account on Cargopedia?

Cargopedia is primarily intended for legal entities — transport companies, freight forwarders and companies engaged in commercial activities with goods to be transported. However, we also accept individual clients, exclusively as shippers of personal goods, with some limitations (maximum posted tonnage 7 tons, personal goods only). Individuals cannot act as carriers and do not have access to some sections of the site such as the Member List. No such limitations apply to legal entities.

How do I register on Cargopedia?

Press the Register button from the main section of the site. After completing the registration form, you will be automatically logged into site.

How much does it cost to be a member of Cargopedia?

Cargopedia offers three types of subscriptions: Free (limited access), Standard and Premium. With the Free subscription, shippers can post loads 100% free, but will not be able to see the contact details of carriers who contact them. Similarly, carriers who wish to contact shippers need a Standard or Premium subscription. See the Cargopedia subscriptions page for full details.

What safety solutions have you implemented?

We believe that safety is an essential thing in transporting, that's why we take a lot of measures to protect you. Please see the Safety page for more details.

How do I add an ad on Cargopedia?

After you login, from the main page press the Add Load or Add Truck button, according to your needs. After completing the form, your ad will appear on the site.

How many ads I can publish? Is there a limit?

You can publish as many ads as you wish, even on the Free subscription. However, please note that in order to maintain a fair environment for all members of the Cargopedia, you cannot add duplicate ads on our platform.

What types of vehicles are accepted when publishing the ads?

The moment you publish an add, you may select one of the following types of vehicles: Any truck, Van / Box truck, Tilt truck, Container truck, Open body truck, Tipper, Tractor unit, Low bed / Oversized, Car transporter, Animal transporter, Crane truck, Tank, Liquid food tank.

How many users/contact persons can be defined for a company?

The Free and Standard subscriptions include one free user, while Premium includes 2 free users. You can add as many additional users as you wish, at a cost of 1 EUR/month per user.

What does the activity rating on Cargopedia mean?

The activity rating on Cargopedia, displayed in the form of stars after the company name (in the page of every ad and in the profile page), is a score that reflects the number of ads published on the website by that company, considering the average number of notices published by other members of Cargopedia. If you are close to the average of other users, you'll have 3 stars. If you exceed the average, you'll have 4 or 5 stars. The rating is calculated automatically after an intelligent algorithm.

What does the score of reviews from other users mean?

Every user has the right to offer a review to another company whom he has collaborated with, in the form of a comment and a scoring, from 1 to 5. This way, the serious companies will distinguish themselves and will offer more confidence.

What should I do if I have a payment or transport incident?

Access the Incidents section from the admin area and press the New Incident button to open a new incident. After completing the details of the incident and attach the justifying documents, your incident will be published in this section, and the claimed company will be notified by e-mail.

I have a few suggestions. Do you think you can implement them?

Of course. Please contact us. We are receptive to any suggestions.